Shipping Policy

Shipping & Delivery Policy

Thank you for choosing Buffalo Belt Works. We take pride in handcrafting premium leather goods and shipping them out to you as quickly as possible. Please review the details of our shipping operations, transit times, and delivery options below.

1. Order Processing & Handling Time

Because our items are handcrafted right here in our workshop, processing times can vary depending on stock availability:

  • In-Stock Items: Orders for items currently in stock that are finalized before 2:00 PM Eastern Standard Time (MST) typically dispatch the very same business day.

  • Made-to-Order Items: If an item requires custom sizing, specific edge finishes, or assembly, please allow 1 to 3 business days for our craftsmen to complete your build before it is handed over to the shipping carrier.

  • Business Days: We process and ship orders Monday through Friday, excluding major U.S. holidays.

2. Domestic Shipping Methods & Transit Times

We ship all domestic orders from our facility in Colorado Springs, Colorado. We offer reliable delivery options through the US Postal Service (USPS) and United Parcel Service (UPS):

  • Standard / Priority Shipping: Typically takes 2 to 4 business days for delivery once transit begins, depending on your distance from Colorado.

  • Delivery Tracking: Every order receives a confirmation email containing a tracking number the moment your package is labeled and ready for carrier pickup.

3. Shipping Rates & Transparency

We believe in full pricing transparency with no hidden fees at checkout.

  • Our shipping rates are calculated live during checkout based on the total weight of your package and your exact delivery zip code.

  • You will see the final, exact carrier shipping cost before you enter your payment information.

4. Missing, Lost, or Delayed Packages

While we ensure rapid handling and dispatch on our end, Buffalo Belt Works is not legally responsible for unexpected carrier delays, severe weather disruptions, or lost/stolen packages once a shipment is marked as "Delivered" by the carrier.

  • If your package is significantly delayed or marked as delivered but missing, please check around your property or contact your local post office branch immediately. For further assistance, reach out to us at sales@buffalobeltworks.com and we will gladly help you track it down.